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Privacy Policy

This privacy statement discloses the privacy practices for essentialartproducts.com (Essential Art Products). This web site wants to demonstrate its commitment to your privacy; it has agreed to disclose its information practices and its privacy.

If you feel that this company is not abiding by its posted privacy policy, you should contact Customer Service here

Information Collection, Sharing, and Use

Essential Art Products is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Essential Art Products collects information from our users at several different points on our web site.

Essential Art Products does not collect or store any information about how individuals make use of our site. We study our log statistics as a whole, but do not trace your browsing as a person, and we do not share or proffer this information to third-party companies except as described herein and/or with your permission.

We do not rent or share email addresses or telephone numbers. We retain that information in our records just so that we can contact you in case of pertinent information.

In the event Essential Art Products or a large part of all assets are bought or merged with another company, all customer information that we have stored will be transferred to the new company. You may or may not be advised of such a change beforehand.

We use a third-party service for marketing purposes across the Internet and occasionally on this site. They may gather anonymous information about your visits to our site and your dealings with our products and services. They may also make use of information regarding your visits to this and other sites to direct advertisements for products and/or services. This anonymous information is accumulated via a pixel tag, industry-standard technology utilized by most leading sites. If you would like to know more about this practice and to understand your options regarding not having this anonymous information gathered or used by our third-party service, please click here.

Contacting our Customers

We do not use "direct telemarketing" techniques, either by telephone or fax, and we will never give your name and/or phone number to a company that does so. We sometimes call our customers to inquire about the quality of our services. For instance, we occasionally scrutinize the shippers we use to make certain that orders are delivered in a timely manner, and without damage. Nevertheless, we do not do telephone marketing and will not sell information to companies that do.

Order

We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Essential Art Products, like all companies that sell via an Internet catalog, retains a list of current and prospective customers. If you place an order with us, we will send email or regular mail offers and product changes, unless you have opted out of this service. We prefer to have email address as well as postal address in order to be able to contact you in certain situations, such as contests/promotions, shipping/delivery questions or problems, or modifications to an order.

Opting Out of Communications

We know that you may or may not wish to receive future offers of any sort. If you don't want email or other correspondence from us (except for critical order information), simply choose to opt out of correspondence. You can do this simply by clicking on "My Account" (located on each page of our site, in the upper right-hand corner) and selecting the option “no” to “OK to Email,” then saving your account settings.

Security

This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. Secure Sockets Layer (SSL), are the norm for encrypted commercial transactions throughout the Internet. SSL encrypts all personal information, such as your name and credit card number, so that this information cannot be viewed as it is processed online. While on a secure page, such as our order form, the lock icon on the bottom of browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'.

Only those pages where you input your credit card and billing information deliver encrypted information. When you ask for one of these checkout screens, the page's URL starts with “https” instead of http, and the security icon on your browser resembles a closed (locked) padlock.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.

If you have any questions about the security at our web site, you can send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Cookies

Cookies are small pieces of information your browser retains on your computer to assist a server (such as our site) in communicating with you. These cookies are not available to any company or domain other than our site, located at www.EssentialArtProducts.com.

We use cookies to perfect your shopping experience with us. When you visit www.EssentialArtProducts.com, a cookie helps us record your order as you shop. If you are a returning customer, a cookie permits us to recognize you when you return to our site and gives you access to your personal account information in addition to helping us reduce data input during the checkout process. We may watch and retain information about your use of our site in a manner that does not identify you personally. In any case, this information allows us to improve our site design, as well as offer better and more pertinent products, services, contests, and promotions to our customers.

We may use cookies to monitor and store the identity of the site you visited prior to ours in order to improve our site design and carry out contracts with our business partners. We do not otherwise monitor or store any information about your use of other sites.

Essential Art Products uses a variety of third-party cookies to support other sites you may view/visit, offer promotions on other sites, and encapsulate visitor site usage collectively (not individually) for analytic and diagnostic purposes only.

You may opt to refuse all cookies, first-party cookies, and/or third-party cookies by disabling them in your browser. However, if you disable first-party cookies, we will lose the ability to track your order and allow you to purchase products from our site. In addition, we will not know how to recognize you as a "returning customer" to grant you access to your account information or aid with data input during the checkout process.

If you are worried about cookies, and wish to avoid them totally, we recommend that you use or buy one of the many first-rate "Cookie Eliminator" programs easily available. On the other hand, many modern browsers permit you to choose your preferred privacy settings as they relate to cookies. For instance, you may decide to not accept third-party cookies or you may want to delete all cookies upon closing the browser window. Making use of any or all of these techniques will not change your use of www.EssentialArtProducts.com other than requiring you to log in when you return.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

This policy is effective August 07, 2009 and may be updated at any time without prior notice.

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