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Frequently Asked Questions


What is an account? 

Your account is your means of purchasing our incredible art products at Essential Art Products. With an account, you will be able to view your purchase history, track your purchases online, and have access to our entire site. You may opt to stay up to date on our RSS Feed or through our blog, in order to get the best deals and see contests and other helpful information or changes to the site. Typically, you will create an account only once, with your first checkout.


What is a shopping cart? 

Your shopping cart stores a complete list of the items that you have chosen during your online visit, or previous visit if the cart was not emptied/purchased.


Is my credit card and personal information completely safe? 

Extremely. The highest level of 'SSL' data encryption is utilized throughout the entire checkout procedure to guarantee complete safety of all your personal and credit card information permanently.


Shopping 

To shop Essential Art Products, just surf through our all-inclusive catalog. When you find an item that you’d like to buy, choose the quantity of that item and click on 'Add to Cart'.


Your Shopping Cart 

Your shopping cart saves the items that you have selected during your current/last visit, until removed or purchased. You may add/modify/remove items from your cart or cancel the whole order at any time before checking out.


Checkout Help

Billing Shipping Addresses 

The default setting is to have just one billing/shipping address, however, if you would like to ship to a different address than your billing address, you may opt to do so upon checkout.


How long after an order is placed do you ship an order? 

Orders normally ship on the next business day, with the exception of out of stock items. Out of stock items will ship immediately once they are received.


When an order qualifies for free shipping, what shipping service/ level do you use? 

We will use the quickest and most cost effective form of ground shipping, normally USPS or Ups Ground.

Payment Options

Essential Art Products accepts all major credit cards including  Visa, MasterCard, Discover and American Express. We also accept payments via PayPal and Google Checkout.


Contact Us 

Essential Art Products
10685-B Hazelhurst Drive
Suite # 8300
Houston, TX 77043


General Inquiries: 

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Sales Inquiries: 

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Customer Service: 

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